Help & support services

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DrugInfo line & email service

Information and referral

Call between 9am–5pm, Monday to Friday

druginfo@adf.org.au 

Link to Website
Alcohol and Drug Information Service, N.T.

24/7, counselling, information and referral

Link to Website
Meth Helpline

24/7, state-wide counselling, information, referral and support.
Email: alcoholdrugsupport@mhc.wa.gov.au
Live Chat can be accessed via: alcohol think again or Drug Aware

Link to Website
Crystal Meth Anonymous

For people who are having difficulties with crystal methamphetamine. The only requirement for members is a desire to stop using. Crystal Meth Anonymous advocates a 12-step recovery program.

Link to Website
Working Away Alcohol and Drug Support Line

24/7, counselling, information and referral to support the health and wellbeing of working away from home communities including FIFO/fly-in-fly-out workers, their families and friends.
Contact can be made by telephone, email or Live Chat.
Email: workingaway@mhc.wa.gov.au
Live Chat can be accessed via: alcohol think again or Drug Aware

Link to Website
Alcohol and Drug Information Service, Tas.

24/7, counselling, information and referral

Link to Website
Alcohol and Drug Information Service, A.C.T.

24-hour telephone service offering information, advice, referral, intake, assessment and support.

Link to Website
Alcohol and Drug Information Service, S.A.

8.30am and 10.00pm, everyday
Telephone information, counselling, and referral service.

Link to Website
Parent and Family Drug Support Line

Country Areas: 1800 653 203
Contact can also be email or online Live Chat.
Email: alcoholdrugsupport@mhc.wa.gov.au
Live Chat can be accessed via: alcohol think again or Drug Aware

Link to Website
Alcohol and Drug Support Line, W.A.

Country Area: 1800 198 024
24/7, state-wide counselling, information, referral and support
Contact can also be email or online Live Chat.
Email: alcoholdrugsupport@mhc.wa.gov.au
Live Chat can be accessed via: alcohol think again or Drug Aware

Link to Website
Lives Lived Well

8.30am to 5pm, Monday to Friday
Alcohol and drug treatment.

Link to Website
Alcohol and Drug Information Service, Qld.

24-hour Alcohol and Drug Information Service
Telephone information, counselling and referral.

Link to Website
Ted Noffs Foundation helpline

QLD: 1800 753 300

24 hours a day, 7 days a week
Counselling and support for young people and their families.

Link to Website
Alcohol and Drug Information Service, N.S.W.

Sydney: 02 9361 8000
Regional NSW: 1800 422 599
A 24-hour confidential information, advice and referral telephone service.

Link to Website
Youth Drug and Alcohol Advice (YoDAA) Line

Telephone information and advice for young people and others concerned about them.

Link to Website
Pharmacotherapy, Advocacy, Mediation & Support (PAMS)

10am–6pm, Monday to Friday
Advice for anyone experiencing trouble with their pharmacotherapy program (Methadone, Suboxone etc.).

Link to Website
DirectLine

24 hours a day, 7 days a week
Confidential alcohol and drug counselling and referral line

Link to Website
Medicines Line

9am to 5pm, Monday to Friday (excluding NSW public holidays)
Information on prescription, over-the-counter and complementary (herbal, ‘natural’, vitamin and mineral) medicines.

Link to Website
Adverse Medicine Events Line

9am to 5pm, Monday to Friday (excluding NSW public holidays)
Not for emergencies. Report and discuss adverse experiences with your medications.

Link to Website
Alcoholics Anonymous

Link to Website
Narcotics Anonymous

Say When

Online support for monitoring alcohol intake.

Link to Website
SANE Australia helpline

Information and referral about mental health issues.

Link to Website
Quitline

8am–8pm, Monday to Friday

Link to Website
Lifeline

24 hours a day, 7 days a week
Confidential telephone counselling.

Link to Website
Headspace

Youth Mental Health Foundation

Link to Website
Kids Help Line

24 hours a day, 7 days a week
Free and confidential telephone and online counselling service for young people aged between 5 and 25.

Link to Website
1800 ICE ADVICE

24 hours, 7 days a week
Advice and support for people who use ice, their families and health professionals.

Link to Website
DirectLine

24 hours a day, 7 days a week
Confidential alcohol and drug counselling and referral line.

Link to Website
Family Drug Support

24 hours a day, 7 days a week
Support for families faced with problematic drug use.

Link to Website
Family Drug Help

24 hours a day, 7 days a week

Counselling Online

24 hours a day, 7 days a week
Free alcohol and drug counselling online.

Link to Website
Beyond Blue

24 hours a day, 7 days a week
Support for depression, anxiety and related disorders.