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The Alcohol and Drug Foundation (ADF) is committed to protecting your privacy.  Our Privacy Policy sets out how we collect and manage personal information and the steps we take to protect it.  Your use of ADF websites indicates that you accept the Privacy Policy and approve the collection, use and disclosure by ADF of your personal information according to the terms of the Policy.

How and why we collect personal information

You provide most of your personal information directly to us and for a specific purpose.  When we collect personal information, we will whenever practical, outline why this information is being collected.  We will record your email address and personal information when you:

  • Send us a message
  • Make a comment on one of our webpages
  • Request to receive newsletters/updates
  • Request to obtain resources
  • Complete a feedback form
  • Provide a specific submission to a site
  • Register with the ADF to receive updates and news
  • Apply for a job with us
  • Supply goods or services to us


You consent to the ADF using your personal information for sending you correspondence, including promotional material, about the ADF’s products and services, as well as the products and services of third parties. You also consent to us sending you such information by means of direct mail, email, SMS and MMS messages. You can contact us using the contact details specified below if you do not want to receive marketing or other information from us.

Information provided by third parties

We sometimes collect personal information from third parties about potential suppliers and service providers.  When you apply for a job with us we may ask you to undertake certain tests and provide certain consents for further information collection, as part of our recruitment process.

Information provided by "cookies "

The ADF uses "cookies" as a reporting mechanism. Cookies identify traffic coming into and out of the ADF's websites. Cookies enable our web-server to collect information back from your browser each time you visit the ADF websites.

Cookies do not identify individual users.  When you visit an ADF website, our servers may record information about your usage, the time of your visit, its duration, the pages you visit and style settings.  We do this to improve our online information offerings and services to the community. 

Display advertising for Google Analytics

The ADF has implemented Google Analytics Demographics and Interest Reporting on all our websites. Visitors can opt-out of Google Analytics for Display Advertising and customise Display Network ads using the Ad Settings. Additionally, visitors can also download and install the Google Analytics Opt-out Browser Add-on. This add-on instructs the Google Analytics JavaScript running on websites to prohibit sending information to Google Analytics.

The data collected from Google’s Interest-based advertising or third party audience data (such as age, gender and interest) with Google Analytics will help us determine who is visiting our websites and in turn, help us to better serve and understand our customers.  

Protection of personal information

We take all reasonable steps to securely store your information from loss, misuse and unauthorised access.  In addition, your personal information is only kept while it is required for the purpose for which it was collected or for a permitted secondary purpose. 

Disclosure of the information we collect

In limited circumstances, the ADF may be required to disclose personal information to ADF consultants, contractors and service providers performing services including legal and accounting services, credit reporting, training, IT service provision, mail house and printing services.

Access to and correcting your personal information

We will take all reasonable steps to ensure that the personal information we collect is accurate.  If you wish to have access to your personal information, please contact us and we will respond promptly to your request.  You can also request that information about you be corrected or deleted.  We reserve our right to refuse your request for access or correction if, for example, we consider your request to be frivolous or vexatious, or if we are otherwise legally entitled to do so.

Your anonymity

Whenever it is lawful or practicable, you will have the option of not identifying yourself when dealing with the ADF.

Updating our Privacy Policy

We may from time to time revise our Privacy Policy.  An up to date copy of our Privacy Policy from the Privacy Officer.

Contacting us

If you wish to access your personal information or have any questions about our Privacy Policy, please contact or phone (03) 9611 6100 and ask for the Privacy Officer.

 

Updated: 07/07/2014