Breaking the ice – Help and support

Do you, or someone you know, need help or support with crystalline methamphetamine (ice) use?

There are a number of support and information services across New South Wales that can provide professional help for people experiencing drug use problems and peer support for friends and families.

Key drug and alcohol services

Alcohol & Drug Information Service (ADIS) NSW:

Sydney metropolitan: 02 9361 8000
Regional & rural NSW free call: *1800 422 599

A 24 hour, 7 day a week confidential service providing over-the-phone counselling, advice, information and referrals to treatment services in your area

Stimulant Treatment Line

Sydney metropolitan: 02 9361 8088
Regional and rural NSW free call: *1800 10 11 88

A 24 hour, 7 day a week confidential service offering education, information, referral, crisis counselling and support specifically for stimulant use such as speed, ice, ecstasy, cocaine etc.

Family Drug Support

Australia-wide: 1300 368 186

Family drug support provides up-to-date information on all aspects of alcohol and drug use relative to the families of alcohol and other drug users.


ACON’s Substance Support Service offers specialist LGBTI friendly counselling for stimulant and crystalline methamphetamine users.

NSW Intake Line: 02 9206 2000

Aboriginal Medical Services and Aboriginal Residential Rehabilitation Services

02 9212 4777

Counselling Online

A free, 24/7 online counselling service for people using alcohol and other drugs, as well as their family and friends.

Crystal Meth Anonymous

A free Twelve Step group support meeting
0414 660 851

Drug and Alcohol Multicultural Education Centre (DAMEC)

02 8706 0150

DAMEC’s counselling service in South West Sydney is a specialist multicultural service that has a particular focus on meeting the needs of people from cultural and linguistically diverse (CALD) communities.

NSW Health Multicultural Communication Service

02 8753 5047

Provides information and services to assist health professionals to communicate with non-English speaking communities throughout New South Wales, including drug and alcohol information in a range of languages.

Narcotics Anonymous Australia

A free Twelve Step group support meeting
1300 652 820

New South Wales Users and AIDS Association (NUAA)

02 8354 7300
Needle and syringe program (NSP) direct: 02 8354 7343 Rural NSW callers free call: *1800 644 413

A not-for-profit NSW-based organisation advocating for people who use drugs, particularly those who inject drugs.

SMART Recovery Australia

Sydney metropolitan: 02 9373 5100
Regional & rural NSW free call: *1800 422 599

A free group that helps people with problematic behaviours related to drugs, alcohol, tobacco and gambling.

Stimulant Health Check

A LGBTIQ friendly resource with information about discussing your stimulant use in regular GP health check-ups.

ACON – 02 9206 2000

Ted Noffs Foundation help line

Free call *1800 151 045

Works closely with socially disadvantaged and disconnected young people, particularly with respect to the treatment of drug and alcohol problems.

* Please note free call numbers are not free from mobile phones, except Telstra mobiles