Easily access reliable information about alcohol and other drugs by calling, emailing or chatting with DrugInfo.

Call or email DrugInfo

It’s a free and confidential service – speak to a real person for real information about alcohol and other drugs and how you can best support yourself or someone you’re concerned about.

DrugInfo helps thousands of Australians every year by listening, providing the facts and sharing contact details for counselling, treatment and support services.

DrugInfo chatline: Terms of Use

The live chat service is operated by the ADF DrugInfo chatline, which is provided free of charge for Australians and operates Monday – Friday 9am – 5pm (AEDT). In an emergency call 000.

Our advice is based on the information you choose to share with us. Services provided by the chatline are not a substitute for independent professional advice from your own or another health professional.

The DrugInfo chatline is a confidential service, however if we are concerned about your safety or the safety of another person, our duty of care will override this. 

Click "Launch DrugInfo chatline" to start a conversation with one of our advisors.

A transcript of your chat will be stored in accordance with government record keeping policies.


Chatline Disclaimer

The chatline does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information and advice provided.

Please note our inappropriate language policy: We will warn you and end a chat if you continue to use sexually explicit language, racist or homophobic terms, threatening, blackmailing or excessive swearing.

Supportive drug info

About DrugInfo

Help for individuals and organisations, including:

  • resources for an event
  • Alcohol and other drug (AOD) resources for clients
  • AOD sector updates
  • school projects
  • help with research
  • reliable information and advice on talking to your children about alcohol and other drugs
  • resources to help run a drug education class
  • comprehensive information on how a drug could affect you
  • help for yourself, a friend or family member.

DrugInfo also provides alcohol and drug professionals with a first port of call for information about drugs and prevention of drug-related harm, to support them in their work.

Call or email DrugInfo

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