Help & Support services

Alcohol and other drug support

  • National Alcohol and Other Drug Hotline - this free and confidential hotline provides support and advice about alcohol and other drugs. including available treatment options and local services. 24 hours a day, 7 days a week 1800 250 015
  • Counselling Online - a free and confidential online service that provides support to people across Australia affected by alcohol or drug use. 24 hours a day, 7 days a week

Family and friends

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Further specialist support

  • 1800 Respect – 24/7 domestic, family and sexual violence counselling, information and support service. Quick exit of the website is available.
    24 hours a day, 7 days a week 1800 737 732
  • Lifeline – Support for people experiencing emotional distress with 24/7 crisis and suicide prevention services.
    24 hours a day, 7 days a week 13 11 14
  • Suicide Call Back Service - 24/7 phone and online counselling to people affected by suicide
    24 hours a day, 7 days a week 1300 659 467
  • QLIFE - Anonymous and free LGBTIQ+ peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
    3pm – midnight, 7 days a week 1800 184 527
  • 13 Yarn - 24/7 Aboriginal and Torres Strait Islander crisis support line.
    24 hours a day, 7 days a week 13 92 76
  • Kids Helpline - 24/7 online and phone counselling service for young people aged 5 to 25
    24 hours a day, 7 days a week 1800 55 1800
  • National Legal Aid - Helps you find legal advice by connecting you with your local state/territory-based legal aid services.
    Typically, Monday – Friday, 9am– 5pm

For alcohol and other drug information you can chat to us by email Drug Info email: druginfo@adf.org.au Monday – Friday, 9am -5pm