Family/friend doesn't want help

If someone you care about is experiencing an alcohol or other drug addiction but doesn’t want to get help, you might be left feeling defeated, frustrated, or distressed.

You may have tried having open and ongoing conversations with them but they’re not ready to seek professional support - or they might feel they don’t need it.

three friends talking at the shore

This could be because they’re worried about going through withdrawal, or concerned they’ll be stigmatised by treatment providers.1 They could be going through a stressful life event, or experiencing mental ill health, and using alcohol or other drugs to cope. They might even have completed a treatment program in the past but are now experiencing a relapse.2

There are different types of alcohol and drug use, and not all require treatment.

Use doesn’t necessarily mean someone needs help. In fact, a problem or addiction is better measured by how that use is affecting someone’s life, and the lives of those around them.

A drug addiction is generally when someone is unable to control or stop their use, even though it’s causing harm.2, 3

Is involuntary treatment available?

Involuntary treatment isn’t available in Australia apart from restricted court run programs in Victoria and NSW.

This is because detox or in-patient services generally aren’t effective if the person is not motivated and ready to seek help. Involuntary treatment can also cause further physical or psychological harm and take away from a person’s human rights.4-6

Although you want the peron you care about to get better, they must be ready and willing to seek help – you can’t make this decision for them.

Offering support

Even if someone isn’t ready to get help now, they might be in the future. Let them know if they change their mind, there’s help and support available.

And, if they’ve previously completed a rehabilitation or other treatment program and didn’t have a good experience, or have since lapsed or relapsed, let them know there are many other options out there.

People who experience addiction often move between different ‘stages of change’.

This means sometimes they might be more motivated to try treatment than at other times.7 You can talk to an alcohol and other drug treatment service about how to encourage and support the person you care about motivation.

To find local services call the National Alcohol and Other Drug Hotline on 1800 250 015.

Understanding addiction

It can help to understand more about the complex nature of alcohol or other drug addiction.

Addiction can affect people from all walks of life, and no one chooses to become addicted to alcohol or other drugs. It’s both psychological and physical, and affects behaviour and self-control.3

Common addiction risk factors include:

  • experiences of poverty
  • experiences of trauma or abuse
  • drinking or using drugs from a young age
  • having a parent or family member with a dependence
  • lack of parental supervision as a child
  • mental ill health
  • overall low quality of life.3,8,9

You can find out more about why people use drugs here, and get info on specific drugs on the Drug Facts page or via Text the Effects.

Help and support

Support services provide practical help, information and support to families, partners and friends affected by a someone you care about's substance use.

There are help and support services available in each state or territory: